Lecture & Video Archive

• Top-Ten Science Circle Podcast Takeaways
     (video 40:00) [ transcript ]

• Effective Communication Appeals and Tactics
     (video 8:25) [ transcript ]

• Cross-Cultural Communications
     (video 8:40) [ transcript ]

• Marketing: Fundamental Terms & Concepts
     (video 12:40) [ transcript ]

• Social Marketing
     (video 7:15) [ transcript ]

• Publics, Demographics & Segmentation
     (video 5:40) [ transcript ]

• Transcultural Marketing Themes & Images
     (video 8:40) [ transcript ]

• Best Business Writing Tips
     (video 10:00) [ transcript ]

• Basics of Branding
     (video 4:35) [ transcript ]

• Creativity & the Creative Process
     (video 3:55) [ transcript ]

• Preparing the Media Release
     (video 7:30) [ transcript ]

• Conducting Media Relations
     (video 5:45) [ transcript ]

• Speechwriting & Presentation Skills
     (video 6:40) [ transcript ]

• Social Media Campaigns
     (video 4:40) [ transcript ]

• Website Developments
     (video 4:00) [ transcript ]

• Overcoming Self-Doubt (video 8:00)

• Transcultural Teaching Tactics (video 17:00)

• Dealing with Disruptive Students (video 15:25)

• Winning Website Design for High-Tech Marketing
     (video 12:05)

• Search Engine Optimization for High Rankings
     (video 12:50)

• Transgalactic Alien Relations
     (video 32:15) [ transcript ]

• Ukraine Reform Clips (video)

• KOTI News Promo (video)

• Culture Booklist (pdf)

• Writing Booklist (pdf)

• Careers in Marketing Professions (pdf)

• Career Development (pdf)

• Professional Social Networks (pdf)

• Sample Resume / CV (pdf)

• Sample Resume Cover Letter (pdf)

• Professional Social Networks (pdf)

• Conducting Business Research (pdf)

• Marketing & Business Ethics (pdf)

• Model Marketing Plan (pdf)

• Model Marketing Plan II (pdf)

• Sample Media Releases (pdf)

• Customer Service Workplace (pdf)
  [ Read-Along Audio ]

• Understanding Customers (pdf)
  [ Read-Along Audio ]

• Creating Favorable Impressions (pdf)
  [ Read-Along Audio ]

• Verbal and Nonverbal Communications (pdf)
  [ Read-Along Audio ]

• Special Customer Service Situations (pdf)
  [ Read-Along Audio ]

• Handling Challenging Customers (pdf)
  [ Read-Along Audio ]

• Working with Customer Diversity (pdf)
  [ Read-Along Audio ]

• Customer Service Telephone Skills (pdf)
  [ Read-Along Audio ]

• Customer Service Online Skills (pdf)
  [ Read-Along Audio ]

• Customer Service Teamwork (pdf)
  [ Read-Along Audio ]

• Workplace Self-Care (pdf)
  [ Read-Along Audio ]

• Workplace Teamwork (pdf)

• Customer Service Careers (pdf)

• Customer Service Career Development (pdf)

• Customer Service Social Networks (pdf)

• Maslow's Hierarchy of Human Needs (pdf)

• Transnational Organizations (database)

• Report from Russia (KOBI TV - video)

• TV News Update (KOTI TV - video)

• Healing Hypnosis Exercise (video)

• Persuasive Logic (powerpoint)

• Strategic Decision Making (powerpoint)

• Marketing Fundamentals (powerpoint)

• Traditional Marketing Is Dead (powerpoint)

• Conducting Market Research (powerpoint)

• Pricing (powerpoint)

• Sales Principles (powerpoint)

• Stealth Marketing (powerpoint)

• Guerilla Marketing (powerpoint)

• Power of Packaging (powerpoint)

• Crisis Communications (powerpoint)

• Media Relations (powerpoint)

• Public Relations Fundamentals (powerpoint)

• Public Relations Primer (powerpoint)

• Best PR Tips (powerpoint)

• Resonant Communications (powerpoint)

• Personal Presentation Skills (powerpoint)

• The Elevator Speech (powerpoint)

• Marketing Media (powerpoint)

• Interactive Media (powerpoint)

• Social Media Marketing (powerpoint)

• Marketing Plan Template (powerpoint)

• Creative Processes (powerpoint)

• Best Career Tips (powerpoint)

• Global Economics Primer (powerpoint)

• Global Issues (powerpoint)

• Transnational Organizations (powerpoint)

• Survey of World Religions (powerpoint)

• Common Sacred Ground (powerpoint)