Unit 4: Customer Service Careers

The materials in this unit cover a number of key points about a career in customer service:

  • Unit 4.1 provides data and resources that may help you find a customer service job and advance in your career. Be sure to download the PDF file that provides screenshots and links of useful job search and networking websites.
  • The unit video┬áhas some tips to overcome self-doubt, often the greatest obstacle to success.
  • For more information on this free course through Saylor University, visit http://saylor.org/cust105