The materials in this unit cover a number of key points about a career in customer service:
- Unit 4.1 provides data and resources that may help you find a customer service job and advance in your career. Be sure to download the PDF file that provides screenshots and links of useful job search and networking websites.
- The unit video has some tips to overcome self-doubt, often the greatest obstacle to success.
- For more information on this free course through Saylor University, visit http://saylor.org/cust105